Privacy Policy
PRIVACY STATEMENT
At The Fine Jewellery Company, a trading name of Margarlit Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or purchase from us.
We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website, you agree to the terms of this Privacy Policy.
WHO WE ARE
The Fine Jewellery Company is a trading name of Margarlit Ltd (“we”, “us”, “our”), a company registered in England and Wales under company number 12653414.
Registered Office:
Crown House, 151 High Road, Loughton, Essex, England, IG10 4LG
Contact:
Email: info@thefinejewellerycompany.com
Margarlit Ltd is the data controller responsible for your personal data.
WHAT PERSONAL DATA WE COLLECT
We may collect, use, store, and transfer the following types of personal data:
Identity Data
· First name and last name
· Title
Contact Data
· Billing address
· Delivery address
· Email address
· Telephone number
Financial Data
· Payment details (processed securely via third-party providers; we do not store full card details)
Transaction Data
· Details about payments and purchases
Technical Data
· Internet Protocol (IP) address
· Browser type and version
· Time zone setting and location
· Device and operating system
Usage Data
· Information about how you use our website
Marketing and Communications Data
· Your preferences in receiving marketing from us
HOW WE COLLECT YOUR DATA
We use different methods to collect data from and about you, including:
· Direct interactions (e.g. when you place an order or contact us)
· Automated technologies (e.g. cookies, analytics tools)
· Third-party providers (e.g. Shopify, payment processors)
HOW WE USE YOUR PERSONAL DATA
We use your data for the following purposes:
· To process and fulfil your orders
· To manage payments and prevent fraud
· To communicate with you about your orders or enquiries
· To improve our website, products, and services
· To send marketing communications (where permitted)
· To comply with legal obligations
LEGAL BASIS FOR PROCESSING
We rely on the following lawful bases under UK GDPR:
· Contractual necessity – to fulfil orders
· Legal obligation – to comply with applicable laws
· Legitimate interests – to improve services and prevent fraud
· Consent – for marketing and non-essential cookies
SHARING YOUR PERSONAL DATA
We may share your data with trusted third parties, including:
· Shopify Inc. (website platform and hosting)
· Payment providers (e.g. Shopify Payments, PayPal, Klarna where applicable)
· Delivery and logistics providers
· IT and system administration services
· Analytics providers (e.g. Google Analytics)
· Marketing service providers
All third parties are required to respect your data and process it lawfully.
INTERNATIONAL DATA TRANSFERS
Some of our service providers may transfer your data outside the UK or European Economic Area (EEA).
Where this occurs, we ensure appropriate safeguards are in place, such as:
· Standard Contractual Clauses (SCCs)
· Adequacy decisions
DATA SECURITY
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.
These include:
· Secure servers and encryption
· Access controls
· PCI-compliant payment processing
DATA RETENTION
We retain your personal data only for as long as necessary, including:
· To fulfil the purposes for which it was collected
· To satisfy legal, accounting, or reporting requirements
· Typically, we retain order and financial data for up to 6 years.
YOUR LEGAL RIGHTS
Under UK GDPR, you have the right to:
· Request access to your personal data
· Request correction of inaccurate data
· Request erasure of your data
· Object to processing
· Request restriction of processing
· Request transfer of your data (data portability)
· Withdraw consent at any time
To exercise your rights, contact:
info@thefinejewellerycompany.com
COOKIES
We use cookies and similar technologies to:
· Enable core website functionality
· Analyse website traffic and usage
· Personalise your experience
· Deliver relevant marketing
You can manage your cookie preferences via our cookie banner or browser settings.
For more details, please see our Cookie Policy.
MARKETING COMMUNICATIONS
We may send you marketing communications if:
· You have opted in, or
· You have purchased from us and have not opted out
You can unsubscribe at any time by:
· Clicking the unsubscribe link in emails
· Contacting us directly
THIRD-PARTY LINKS
Our website may include links to third-party websites. We do not control and are not responsible for their privacy practices.
CHILDREN’S DATA
Our website is not intended for children under 18, and we do not knowingly collect their data.
CHANGES TO THIS PRIVACY POLICY
We may update this policy from time to time. Any changes will be posted on this page
COMPLAINTS
You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.
CONTACT US
The Fine Jewellery Company
A trading name of Margarlit Ltd (Company No. 12653414)
Registered Office:
Crown House, 151 High Road, Loughton, Essex, England, IG10 4LG
Email: info@thefinejewellerycompany.com