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Delivery Guide

100-Day returns on purchases: All items (excluding those purchased on finance or from outside the UK) are covered by our 100-day returns policy.

30-Day Returns Policy on finance purchases: Any items purchased with Interest-Free Finance are excluded from the 100-day returns policy and are instead covered by our 30-day returns policy. Further information regarding this can be found in our terms and conditions.

30-Day Returns Policy on purchases outside of the UK: Any orders placed outside of the UK are excluded from the 100-day returns policy and are instead covered by our 30-day returns policy.  Further information regarding this can be found in our terms and conditions.

View our full terms and conditions here.

 

We offer a range of delivery options to meet your requirements. All orders are fully insured for the value of the contents.

We aim to dispatch our orders within 48 hours of purchase. We dispatch on weekdays only, orders placed after 3pm on Friday and over the weekend will be processed the following week. If you would prefer to arrange a more convenient delivery date please get in touch, one of the team will be more than happy to help.

All parcels will require a signature upon receipt.

1. Free Insured Delivery - Free

This includes shipping, packing and insurance for orders of any size or value up to £25,000. Please expect this delivery from Royal Mail before 1pm the day after you receive your dispatch confirmation. Royal Mail quote 2 working days for delivery to addresses in the Outer Hebrides and other remote areas. Please contact us for further information.  For any orders outside of the UK, delivery is estimated to take 3 - 7 working days. All parcels will need to be signed for on delivery.

2. Saturday Guaranteed Delivery £15.00

Available for an additional £15.00 per parcel on select parcels only. Please contact us to confirm that this is available on your order. 

All our parcels are sent fully insured and dispatched in descreet, unbranded packaging.

 

 .Please call us to discuss and arrange any special delivery requirements you may have